Gary & Gail Smith 5/5
“The contractor we hired to completely overhaul and update two bathrooms uses Concept II for planning and materials. We could not have been more pleased with the experience. We worked with Karen at Concept II and she went above and beyond to make sure we had a clear vision of what we wanted our bathrooms to look like. She was able to provide us with the plans, the hardware, the tile and even the color of the paint for the walls and still keep us under budget.”

Steve & Vicki Burns 5/5
“We could not be more pleased with our beautiful new kitchen that was designed and installed by Concept II. The total renovation of our kitchen was completed on time and within budget. In the early design process, Concept II listened to what we wanted and together we developed a great kitchen. Our work was completed under the direction of Jim Krause, a general contractor in Fairport, NY, who is outstanding. The renovation went exactly as planned. It has been a pleasure to work with the entire team and we highly recommend them. Ted Fox, the Concept II cabinet installer, deserves special mention as he is one of the most meticulous workers we have seen. SEE FULL JOB HERE”

Joe & Sarah Loverdi 5/5
“There isn't a day that goes by that my wife and I am not thankful and appreciative of the highest quality craftsmanship that Ross and his team did for us on our home. The attention to detail was meticulous, communication skills were outstanding, they did what they said they were going to do on time, were clean, and on the numbers discussed. They started out doing a large kitchen and four baths and the quality was so exceptional it rolled into a master bathroom , dining room furniture, hutches, children's art room, master bedroom walnut closets and now an outrageous wet bar. They rolled with all the add orders and knocked them out of the park. What's really special about concept two is they treat you like you are special member of their family, you can't help but love these guys and want to refer your family and friends to share this rare exceptional experience in this field!!! SEE FULL JOB HERE”

Phil Nash & George Schutt 5/5
“We have had two major renovations done at our town home by Concept II: a bathroom and the kitchen. We are very pleased with both. The bathroom work required very meticulous preparation of the entire room framing to assure exact installation of some 1-inch glass tiles. If the room were not perfectly square, the edge lines would not be straight. Concept II planners and craftsmen delivered a perfect job in this operation. The project also required installation of a through-the-roof sun tunnel for added light in the windowless room. Again, a perfect job. Neat installation and no leaks, even after 5- years. The kitchen renovation actually involved two rooms. The old cabinetry was moved to a finished area of the basement (Concept II also finished the area). Cabinetry was carefully handled so that the newly fitted basement area is very attractive. The kitchen was stripped to the studs, new wiring was added for new lighting, some HVAC ducts required relocating, and the old tile flooring was removed. The new appliances, cabinetry, drywall, granite counters, and new flooring were all installed to perfection. Concept II kept to schedule and created minimum disruption during these projects. We will certainly invite their input, ideas and participation in any future remodeling/renovation work at our home.”